Pricing
Free to start. Helpers never pay.
You pay your helper directly at their own rate. Wellknown is free for the essentials, with an optional membership for the extras that cost us to run.
Free
£0
For as long as you like
- Add the homes you look after
- Invite your helpers, see their dated badges
- Arrange and confirm visits
- Doorstep password and printable fridge card
- Visit notes from your helper
- Raise a safeguarding concern any time
Membership
£15 a month
or £150 a year. Cancel in one click.
- Everything in Free
- Morning doorstep text to your parent on the day of each visit (switching on soon)
- Share with family: brothers, sisters, whoever needs to know
- The yearly house plan, with a monthly email of what's due
Membership opens soon. Everything in Free works now.
What about the helper's costs?
Helpers set their own prices and you pay them directly. Typical 2026 rates are around £25 to £35 an hour for gardening, about £30 for handyperson work (more in London) and £12 to £23 for cleaning. We take nothing from that.
The ID check is on us. A Basic DBS certificate costs £20, paid by the helper to DBS. Plenty of families offer to cover it.